Your responsibilities as a Technical Business Analyst will be:
- Lead discovery sessions with stakeholders to identify business needs, improvement opportunities, and pain points in payments, onboarding, and reconciliation processes.
- Perform As-Is / To-Be analysis to map current processes and design optimized future-state workflows.
- Conduct gap analysis between business requirements and existing technical capabilities.
- Apply critical thinking to propose innovative solutions that maximize ROI and minimize risk.
- Identify opportunities to automate processes using AI/ML...