Business Support Specialist

We are looking for Business Support Specialists to provide multi-channel support to global business application users. These roles focus on empathy, multitasking, communication, and problem-solving to deliver timely and high-quality support.

Skills & Profile 

• Strong customer-service mindset: polite, helpful, and empathic
• Analytical and inquisitive: asks the right questions and identifies the root cause
• Multitasking and prioritization skills
• Ability to translate business needs into technical or process requirements
• Comfortable working in a global, matrixed environment
• Strong English communication skills
• Confident in challenging situations
• Team player with a positive, can-do attitude
• Bachelor’s degree or equivalent experience in technical, business, or support roles

Functional Competencies: