Description
Business Support Specialist – Albany, NY (Long-Term Contract)


We’re seeking highly organized and detail-oriented Business Support Specialists to join our team in Albany, New York. In this long-term contract role, you’ll work within our service center, specializing in finance, human resources, or support services. This position emphasizes cross-training and adaptability, allowing you to contribute across multiple service areas as needed.


Key Responsibilities:

+ Process transactions in finance, HR, or support services, following established procedures and service level agreements.

+ Apply working knowledge of relevant policies and procedures to ensure accuracy and compliance.

+ Respond to inquiries and resolve issues through the call center and ticketing system.

+ Investigate and correct complex processing errors to maintain data integrity.

+ Analyze data to support audits and improve operational p...