This position primarily coordinates and ensures smooth sales logistics activities and processes that is in accordance with the requirements and standards of the Company, by providing full support to the Sales team. As an independent team player with good communication and interpersonal skills in problem solving, this position handles all sales orders and the delivery processes which includes coordination with the respective internal and external stakeholders, preparation of necessary documentation, and other relevant duties in ensuring a smooth logistics flow. What You'll Do...
. Act as liaison between customers and the company by assisting the commercial team with opportunity management, adhoc troubleshooting, strategic customer development while supporting the company's goal of reaching financial and non-financial KPI. . Performs escalation support ensuring that customer feedbacks relating to service, operations, billing, service recovery, pricing, and other cases are coordinated ...