We are seeking a proactive Business Support Officer to join the Business Support & Project Management team within the Operations Department of a banking institution.

This role focuses on system enhancement, project coordination, digital transformation initiatives, and operational process improvement , supporting both business and regulatory requirements.

You will be involved in core banking system upgrades, UAT testing, process optimization, and reporting activities , working closely with internal stakeholders across operations, IT, and business teams.

• Participate in industry working group meetings and follow up on key initiatives
• Support and coordinate system enhancement projects, including requirement gathering, testing (UAT), and production rollout
• Perform functional testing and business verification for core banking system upgrades
• Drive digital transformation initiativ...