Position Overview
Description
We are looking for a Business Process Analyst to support a Contract engagement in Savannah, Georgia. This role will concentrate on documenting and analyzing current workflows. The position requires an on-site work during normal business hours.
Responsibilities:
• Review and document business workflows tied to a broad portfolio of applications used across the organization.
• Observe employees in person as they carry out daily tasks to capture real-world process steps, handoffs, and pain points.
• Prioritize analysis efforts around the most urgent operational concerns identified by department stakeholders.
• Create detailed process maps, workflow diagrams, and supporting documentation that reflect current-state operations.
• Analyze data movement and information handoffs between applications to identify dependencies and documentation gaps.
• Partner with resources to gather insights, validate findings, a...