Join Salesforce as a Business Process Analyst, focusing on operational excellence in the Sales Ops and Q2C environments. Engage remotely with a flexible work model while implementing cutting-edge technology solutions.
This full-time position in Toronto empowers you to analyze business processes and provide operational support. You will collaborate with cross-functional teams, manage escalations, and conduct critical User Acceptance Testing. Your insights will help enhance the effectiveness of revenue operations and drive strategic business initiatives.
Key Responsibilities:
• Act as a trusted SME for Sales Ops/Q2C escalations
• Document business achievements through solution implementations
• Recommend improvements for operational accuracy and efficiency
• Generate and audit reports for actionable insights
• Provide guidance on prioritization across business teams
Requirements:
• Proven Business Analyst experience with focus on project management
• Familia...