**About the Role**



The Business Operations Manager is the enablement, automation, and project execution engine of the Enterprise commercial team. This role is responsible for the systems documentation, training infrastructure, and cross-functional support frameworks that empower the sales team to scale the Dow Jones suite of products (The Wall Street Journal, Barron's, MarketWatch, Investor's Business Daily, Financial News, and Private Equity News).



As the operations team’s AI leader, you will integrate transformative generative AI tools, build internal conversational chatbots, and deploy automated agents to optimize day-to-day operations. You will act as the ultimate point person for operational knowledge, own the onboarding journey for new team members, and project manage the account setup lifecycles for strategic new clients to ensure clean, efficient execution from day one.



You will work in our Midtown Manhattan office 3 days...