Business Operations Excellence, Senior Executive/Assistant Manager

PERSOL is Asia-Pacific’s leading Staffing and HR solutions partner, operating across 13 markets with deep local insight and regional scale.

The role is responsible for assisting in the day-to-day operations of the Business Operations Excellence team. This includes executing the business strategy across all business segments and aligning initiatives with the needs of operations and their customers. The role also involves managing compliance activities to ensure high levels of client and employee satisfaction.

Key Responsibilities

Operations Support

• SOP governance - Periodic SOP review & enhancement to achieve higher level of process efficiency & updated with prevailing guidelines
• Standard form, letter template & client business agreement template development/refinement
• Supervise the management of Client’s Quick Guides
• Supervise the Se...