Job description:
Position Summary The Business Operations Analyst in Operations Transformation act as a bridge between business, operations, technology, and project management teams. Key Responsibilities Identify opportunities for process improvement, focusing on simplification, elimination, and automation Analyze existing operational workflows and fragmented applications to design integrated solutions Collaborate with department lead and teams to gather and review operations requirements and translate them into functional requirements Lead end-to-end process transformation initiatives within CS&O Evaluate new technologies and tools to optimize operations processing efficiency and accuracy Support strategic projects by aligning business goals with operational outcomes Drive stakeholder engagement to ensure alignment on process changes and project deliverables Ensure compliance with regulatory and organizational standards in the transformed processes Provide subject matter expertise ...