Position Overview
Business Office Specialist
Department: ACCTS RECEIVABLE & COLLECTION
Job Summary
Under the general direction of the AR Supervisors or designee, the Billing Office Specialist will provide support and assistance with the daily activities and responsibilities of the HB follow up groups.
Core Job Responsibilities
+ Organize and maintain payer spreadsheets
+ Meet with and brief supervisors on claims issues contained in the spreadsheets prior to monthly payer meetings
+ Administration of website access for business office staff and other departments and vendors in need of access to those websites
+ Collaborate with customer service team lead and supervisor to resolve billing questions as they relate to customer complaints
+ Manage emails from remote staff needing printing and submission of appeals, reconsiderations, and records mailed out to payers, while l...