Position Overview
CLIENT SERVICES manage the day to day queries by our stakeholders – doctors, clients and partners. Being the Voice of Innoquest, they need to have excellent telephone and people skills with an ability to solve problems promptly and with a smile.DATA ENTRY input the patient data, profile test code and referring clinic into the LIS system. Accuracy is paramount to ensure the right test is done and the correct report is sent to the right doctor and patient. They then determine which department the specimen will be sent to depending on the test required to be performed.COLLATORS ensure all hardcopy of the medical reports are sorted correctly and ready for delivery by our despatch riders to our clients.IMAGERS help to scan the documents clearly in order for the Data Entry to input the information.