Business Manager Aftersales

As a Business Manager Aftersales, your responsibilities will be:

• Meet sales targets and maintain market share.
• Assist the dealer in implementing initiatives to increase customer pay business.
• Focus on processes and performance at the Service lane.
• Search for promotions and market opportunities to bring customers to the service lane.
• Incorporate aftermarket initiatives within the overall business plan for the distributor.
• Support dealers with RIM to optimize and meet required targets for compliance.
• Promote and include dealers in the marketing plan as a guide for increasing customer retention.
• Improve customer retention and ensure information is shared by dealers through DDS.
• Incorporate the concept of customer retention in the overall business plan for the distributor.
• Guide the integration of Aftersales as one whole team (parts and service).
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