The BI Support Analyst is responsible for supporting, maintaining, and improving Business Intelligence solutions across the organization. This role ensures data accuracy, report reliability, and timely resolution of BI-related issues while collaborating with business stakeholders and technical teams to optimize reporting and analytics processes.


Accountabilities:
+ Research sales questions and disputes around sales crediting.
+ Ensure the Oracle database is updated with precise information and maintain data accuracy.
+ Perform data extraction utilizing SQL, with a thorough understanding of data mapping and validation procedures.
+ Utilize Salesforce.com for daily tasks and effective case management.
+ Work closely with data engineers, developers, and business teams to gather requirements
+ Perform data validation, reconciliation, and quality checks
+ Document processes, issue resolutions, and system changes



Qualifications:
<...