Join a new exciting business professional services organization within TDCX
Serve as a senior advisory to senior level customer & client operation teams across the company. Work with internal & external stakeholders to strategize solutions, monitor & assess operations performance; conduct Root Cause Analysis and problem solving; across data, analytics and innovation topics for specific operations and regional teams
Responsible for design, develop, test and implement business intelligence solution, insights and processes to create high operational impacts that include but not limited to streamlining data integration, analytic operations enhancements, operational productivity improvements, and process automation
Provide consulting/ solutions services to clients to drive operation impacts
Project manage large or small scale initiatives to ensure successful delivery of internal/ external business solutions in the ...