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The Business Intelligence Lead enables fast, reliable visibility into CAHPS & HOS performance by operating the internal intelligence service. This role solves complex business problems and issues by designing and maintaining standardized reporting, metrics, and visualizations at both contract and member levels. The BI Lead ensures that the right signals are visible, accessible, and actionable for survey results, leading indicators, and member risk modeling. By providing daily and weekly dashboards, rapid ad hoc analysis, and alerting on meaningful shifts, the Business Intelligence Lead empowers decision-makers with actionable insights and supports continuous improvement across Stars Analytics. The Business Intelligence Lead works on problems of diverse scope and complexity ranging from moderate to substantial.
The Business Intelligence Lead on the CAHPS & HOS Analytics team is responsible for selecting and leveraging tools, technologies, ...