JOB DESCRIPTION

The Business Development Specialist focuses on helping the BD Group for initiatives to increase company revenue, especially growing business with existing clients.

PRIMARY DUTIES & RESPONSIBILITIES

• Develop client intelligence including research on client news, maintenance of updated information, and analysis of client engagements to discover and strategize potential business growth opportunities encouraging cross selling among service lines.
• Lead and manage client satisfaction process to understand customer feedback, drive improvements, and maximize client loyalty as brand promoters.
• Lead and manage client segmentation process to profile clients and develop programs to engage them.
• Coordinate and monitor relationship management with existing clients especially key accounts, ...