Job Description:
1.Develop and maintain strong customer relations and loyalty through ensuring customer satisfaction in owned territory
2.Respond to customer enquiries/complaints
3.Manages a defined portfolio of potential customers and wins them for a lasting business relationship with DGF
4.Responsible for establishing customer profiles and customer needs.
5.Highlights to Head of Reefer Development on observations of market dynamics for example competitors’ behavioural patterns
6.Updates Head of Reefer Development on customer requests and business needs
7.Work with OFR/RPCM/TLM to respond to customer inquiry
8.Maintain good communication and working relationship with company customers
Skills/Qualifications:
1.Good knowledge about Reefer Market, China
2.Sensitivity to company & market policy and regulation
3.Sensitive to customer r...