Your Role

The External Account Manager is a field-based role responsible for driving growth with frequent face-to-face customer visits. This role builds technical credibility in specialty products, uncovers needs at the application level, and executes opportunity plans to deliver revenue and margin growth.

Responsibilities

Account Ownership, Field Coverage, and Pipeline Execution (60%)

• Own a portfolio of accounts with clear growth and margin targets; prioritize the top accounts and prospect for new business.
• Plan and execute regular customer visits, joint calls, trials, and value demonstrations; document outcomes and next actions in CRM.
• Develop account plans with specific opportunity hypotheses, stakeholders, competitive position, and closing plans; progress opportunities through stages.
• Coordinate with Internal Account Managers for quoting, sampling, and order follow-up to ensure a seamless customer exper...