Position Overview
Job Title: Process Support Consultant
Role Overview
The Process Support Consultant supports business and operational processes by monitoring execution, identifying gaps, and ensuring compliance with defined standards and procedures.
Key Responsibilities
Support day-to-day process execution and issue handlingMonitor process performance and identify inefficiencies or bottlenecksAssist in documenting SOPs, workflows, and process mapsSupport process improvement initiatives and pilotsCoordinate with business and operational teams on process issuesTrack process KPIs and prepare operational reports Qualifications & Skills
2–5 years of experience in process operations or business support rolesBasic knowledge of process mapping and improvement methodologiesStrong coordination and documentation skills...