Manulife is on a journey to become Customer Obsessed, putting the customer at the heart of everything we do. We are seeking a highly motivated and experienced Business Consultant to oversee, manage, and coordinate a variety of business initiatives to identify, document, analyze and provide solutions related to complex processing, service, and technical improvement opportunities.

The ideal candidate will also support the enablement and adoption of digital, AI, and automation initiatives, ensuring teams are equipped with the tools, processes, and understanding required to successfully implement new ways of working and deliver measurable business outcomes.

Position Responsibilities:

Individual Accountabilities: