Set strategic priorities with leadership team; identify key enablers to success and actively engage with respective owners to ensure achieving desired results; ensure continued progression of service, financial, and people agenda.
Global workforce management inclusive of headcount analysis and forecasting (employees and 3rd party non-employees), composition of 3rd party managed services, resource location strategy, workforce real‑estate forecasts, organization development, and impact of organizational changes.
Financial oversight inclusive of expense management and controls, annual budget planning and ongoing forecast management, global coordination of productivity objectives and actuals, and strategic planning and analysis.
Manage day‑to‑day operational events, providing business analysis and problem‑solving recommendations based on knowledge of best practices and process implementation. Continuous interaction with both t...