**Position Overview**

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Analytics Consultant Senior within PNC's Customer Data Forensics organization, you will be based in Pittsburgh, PA, Cleveland, OH, or Tyson's Corner, VA.

The position serves as a critical liaison to Enterprise Customer Data stakeholders. These include Office of the Customer, Retail and Commercial Lines of Business, Fraud, AML, Regulatory divisions, and technology teams. This role translates business needs into system and data requirements, ensuring that technology solutions support PNC’s Enterprise Complaint Program and maintain enterprise customer data quality. Responsibilities includ...