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Business Analyst, Voice of Customer & Retail Experience

Walgreens
Location 📍 DEERFIELD, United States
Posted 📅 June 09, 2026
Work Type ⏰ Full-time

Position Overview

**Job Description:**
**Job Summary**

Gathers requirements using a variety of techniques, including observation, interviews, surveys, questionnaires, and conducting focus groups. Analyzes, classifies and documents project scope and business requirements, and identifies and clarifies functional requirements using conceptual and logical processes. Serves as a bridge/translator between various teams, including the business, operations, IT, and external vendors. Works collaboratively with design, development, QA, and production support staff to ensure business and functional requirements are properly documented, tested, piloted and executed. Identifies operational issues and recommends strategies to solve problems.

**Job Responsibilities**

+ Gathers and documents client requirements; helps identify desired results and provides an understanding of the opportunity or problem.
+ Reviews high level test plans, business and system requirements based on quality as...

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Job Details

Employment Type
Full-time
📊
Category
other-general
🏠
Work Arrangement
On-site
📍
Location
DEERFIELD, United States