Business Analysis & Requirements 

• Elicit, analyse, and document business requirements through stakeholder engagement 
• Translate business needs into clear functional and non-functional requirements 
• Develop artefacts including business requirements documents, user stories, and process maps 
• Ensure requirements are traceable, prioritised, and aligned to business outcomes 

Stakeholder Engagement 

• Build strong relationships across business and technology teams 
• Facilitate workshops and working sessions to gather and validate requirements 
• Support stakeholder alignment and decision-making 

Process Improvement 

• Analyse current-state processes and identify improvement opportunities 
• Define future-state processes aligned...