Flexible Work, Better Balance
Description
Business Analyst – Strategy & Transformation
Fixed Term Contract / Perm
Dublin
This role will support the design and regulatory readiness of a Personal Investment Account (PIA) proposition. The successful candidate will play a key role in understanding current customer journeys, shaping future-state digital experiences, supporting detailed design activities, and preparing the organisation for the publication of Government scheme rules.
Requirements
Key Responsibilities
Review and assess existing advice journeys, customer touchpoints, and supporting processes.
Support the design and definition of future-state digital customer journeys and operating models.
Facilitate workshops with Subject Matter Experts (SMEs) across multiple business units and partner organisations where appropriate.
Work closely with Product Owners and deli...