Main Job Function:

Through the assessment of our information technology capacity and our business objectives they must be able to provide guidance in improving processes , products , services and software through data analysis. 

Responsibilities

• Define configuration specifications and business analysis requirements.
• Perform quality assurance.
• Define reporting and alerting requirements.
• Own and develop relationship with partners, working with them to optimize and enhance our integration.
• Help design, document and maintain system processes.
• Report on common sources of technical issues or questions and make recommendations to product team.
• Communicate key insights and findings to product team.
• Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.

Skills