Role: Business Analyst

Location: Washington DC

Required Skills

Experience

5 7 years of experience as a Business Analyst in AI/ML, ITSM, or enterprise automation projects.

Prior exposure to regulated industries (banking, government, or multilateral organizations).

Experience with hybrid cloud environments (Azure + AWS).

Agentic Platforms Knowledge: Understanding of Ai agent/Agentic concept.

Business Analysis: Strong background in requirements elicitation, process mapping, and stakeholder communication.

ITSM Knowledge: Understanding of incident management, service requests, and change management workflows.

Governance Awareness: Exposure to AI governance frameworks (Credo.AI or equivalent).

Documentation: Ability to produce clear evaluation reports, use case matrices, and executive summaries.

Soft Skills: Strong communication, facilitation, and vendor engagement skills.

Key Responsibili...