Responsibilities

• Speak to managers to learn what their business needs are
• Write down what the business does and how
• Analyse your findings to suggest changes and improvements
• Explain the possible effects of changes, such as the costs, benefits and risks
• Agree the best way to make changes
• Organize testing and quality checks
• Support staff making changes
• Communicate with internal colleagues to understand the needs of departments and the organisation as a whole
• Work with external stakeholders to understand and investigate feedback into the service, function, or product provided
• Use data modelling practices to analyse your findings and create suggestions for strategic and operational improvements and changes
• Consider opportunities and potential risks attached to suggestions you make
• Identify the processes and information technology required to introduce yo...