Role Overview

Sama X is seeking a BA & QA Specialist to design, optimize, and verify the operational engine of our global satellite connectivity business. You are the architect and the auditor of the customer journey, ensuring that the transition from a signed contract to an active service is seamless, automated, and error‑free.

Key Responsibilities

• Process Detail & Workflow Design: Design and document detailed workflows for global hardware distribution and service activation, ensuring synchronization between Zoho Inventory and sales orders.
• Billing & Invoicing Logic: Define and document the logic for complex telecom billing (proration, multi-currency, and revenue recognition) and verify its execution within Zoho Books.
• Quality Assurance & UAT: Own the end‑to‑end testing lifecycle. Create test cases for new features, conduct User Acceptance Testing (UAT), and ensure all automated workflows meet business...