We are looking for a detail‑oriented Business Analyst to support digital transformation initiatives within a highly regulated environment. This role involves driving end‑to‑end business analysis activities across solution design, testing, implementation, and post‑go‑live support, requiring strong stakeholder management, analytical thinking, and regulatory awareness.

• Bachelor’s Degree in IT, Computer Science, Business, Engineering, or related field;
• Must have at least 4 years of experience as a Business Analyst or similar role;
• Strong experience in requirements gathering, process analysis, and functional documentation;
• Hands‑on experience supporting SIT/UAT, defect management, and implementation activities;
• Good experience in designing customer‑servicing platforms or customer‑facing digital channels;
• Experience working in regulated environments such as hospitality, financial services, governme...