We are seeking a highly analytical and client-focused Business Analyst to support the successful delivery of AI-driven solutions. Reporting to the Director of Customer Success, you will work closely with clients and internal teams to gather requirements, analyze business processes, generate insights, and ensure solutions align with customer objectives. You will play a key role in enhancing delivery quality, improving customer satisfaction, and driving operational excellence.

• Client Requirements Gathering & Analysis
  • Engage with clients to understand business objectives, challenges, and requirements.
  • Translate business needs into clear functional requirements, workflows, and specifications.
  • Document use cases, requirements, and deliverables throughout the project lifecycle.
• Data Analysis & Reporting
  • Analyze operational and client data to identify trends, performance...