Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK’s largest independent Managed Service Providers, recently ranked as “World class” by the Best Companies to work for awards.

Be a key player in our Digital Transformation team

The Business Analyst / Process Improvement Lead serves as Opus’ internal design engine, diagnosing and reshaping end-to-end business processes specifically through Microsoft platforms.

This role provides expert analysis and system design leadership providing support and enablement of business outcomes and delivery execution. Improvements are achieved through a disciplined, quarterly focus that ensures changes are both effectively implemented and sustained over time.

You will be responsible for:

• Deep Diagnosis: You analyse how the business actually works (not just how it’s written down) to find the real reasons behind delays and...