Key Responsibilities: Lead business analysis across multiple concurrent projects. Elicit, analyse, and document business and system requirements. Produce high-quality documentation including Business Requirements Documents, Functional Specification, User Stories and Process Maps. Facilitate stakeholder workshops and engagement sessions. Translate business requirements into functional specifications for development teams. Support SDLC phases including design, development, testing and UAT. Support the UAT process by providing guidance and clarifying requirements ambiguities. Maintain requirements traceability. Conduct gap analysis and process improvement activities. Key Deliverables Business and functional requirements documentation. Process maps and workflow diagrams. Stakeholder engagement outputs. Traceability matrices and UAT support artefacts. Governance, Risk & Compliance Ensure all processes align with organisational governance, compliance, and audit standards. Maintain audit-read...