Key Responsibilities:

? Lead business analysis across multiple concurrent projects.

? Elicit, analyse, and document business and system requirements.

? Produce high-quality documentation including Business Requirements Documents, Functional Specification, User Stories and Process Maps.

? Facilitate stakeholder workshops and engagement sessions.

? Translate business requirements into functional specifications for development teams.

? Support SDLC phases including design, development, testing and UAT.

? Support the UAT process by providing guidance and clarifying requirements ambiguities.

? Maintain requirements traceability.

? Conduct gap analysis and process improvement activities.

Key Deliverables

? Business and functional requirements documentation.

? Process maps and workflow diagrams.

? Stakeholder engagement outputs.

? Traceability matrices and UAT support artefacts.

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