Key Responsibilities:
A digital innovator to create IT-enabled business capabilities to support the PCF strategies. Act as a business analyst to work closely with the business users to articulate business requirements, perform user acceptance tests and handle issue management. Also act as a project manager in outsourcing management to execute the project delivery successfully.
• Conceptualize the use of technology for PCF to improve staff work productivity by proactively engaging business users, documenting and analysing existing business processes and systems and proposing improvements.
• Conceptualize, plan and manage the Resource Management project for PCF.
• Plan and manage the Redevelopment of Student Management System project for PCF.
• Conceptualize, plan and manage new projects that the business users have identified under the PCF Digitization plans.
• Value-add to customers, i.e. divisions and departments, by providing advice on best practices...