Business Analyst - Digital Banking

Conduct analysis of digital channel business needs in an agile fashion to provide software application solutions focused on delivering business value for the Transactional Banking business.

Experience and Qualifications

• 5+ years' experience as a business analyst, preferably in the digital banking arena - either in App, Web or USSD solution development and support
• Experience and sound knowledge of Agile methodologies and continuous delivery models
• IIBA membership (preferred)
• Certified Business Analysis Professional (CBAP) certification (preferred)

Responsibilities and Work Outputs

• Identifying, investigating and analysing problems faced by the business from a channel perspective identifying and proposing channel solutions that address the need to improve customer experience, enhancing customer engagement and ultimately supporting the g...