Flexible Work, Better Balance
Digital Business Analyst – Websites & CRM Systems
Overview
Our client is looking for a Digital Business Analyst to support website modernisation and CRM transformation initiatives.
Why should you join?
You will act as the bridge between business and technicalteams , translating business needs into clear requirements and ensuringsolutions deliver strong user and business value.
This role focuses on improving customer service systems,CRM platforms, and public-facing websites , including AI-driven capabilitiesand self-service solutions.
Key Responsibilities
1. Business Analysis & Requirements Gathering