Primary Purpose
ComEd s Social Media team leads the development of strategic campaigns and content to shape the public's understanding of ComEd s role in the community, to manage reputation and to inform customers of the work we are doing. The Social Media Specialist, Community Manager position will focus on community management and social listening, supporting execution across channels and helping deliver insights that inform content and engagement strategies. The Community Manager will also support issue and messaging priorities and ensure consistent messaging and corporate identity across ComEd s social media channels. The position will also assist in the deployment of enterprise-wide social media software and the establishment of governance and support protocols to help ensure successful implementation company wide.


Primary Duties and Accountabilities
" Actively monitor, listen, triage and respond to inbound messages and wall posts across ComEd-o...