We are recruiting on behalf of our client.

We are seeking a full-time Business Analyst to support the training, development, and adoption of the Florida PALM financial system.

This analyst will be responsible for designing and delivering training, developing SOPs, coordinating communication, and helping end users transition from the legacy FLAIR system.

Responsibilities:

• Analyze and document current FLAIR processes Develop SOPs for Florida PALM workflows Create training and communications content in collaboration with state personnel Lead and document meetings, status updates, and stakeholder sessions Track training project tasks and milestones Assist with change management and user adoption Deliver training sessions and maintain training readiness plans Support end-user sustainment planning and onboarding REQUIREMENTS Mandatory Requirements: Experience developing and delivering training programs Familiarity with ERP systems (prefer...