Description
We are looking for a Business Process Analyst to support process oversight, audit-focused activities, and paperless workflow initiatives within a health insurance environment. This contract position is fully remote and offers the opportunity to partner with teams that improve correspondence operations, strengthen controls, and enhance process performance. The role is well suited for someone who enjoys analyzing operational data, identifying patterns, and turning findings into practical business improvements.


Responsibilities:

• Maintain monitoring frameworks, audit support materials, and process documentation so business teams have clear guidance for ongoing operations.

• Evaluate current workflows from intake through completion, recommend stronger controls, and help refine end-to-end business procedures.

• Review operational and spreadsheet-based data to uncover trends, detect defects, and highlight opportunities for efficiency...