Business Analyst - Dynamics 365 Modernization

Location: Toronto, ON | Pay rate: CAD$80/Hr - CAD$90/Hr

Job Summary

Seeking an experienced Business Analyst to support a large-scale modernization project involving Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operations (F&O). The role focuses on gathering business requirements, supporting solution configuration, validating system functionality, and assisting with testing and deployment activities in an enterprise environment.

Key Responsibilities

• Gather, analyze, and document business and functional requirements.
• Create user stories, acceptance criteria, and business process documentation.
• Support Dynamics 365 CE/F&O configuration, workflows, dashboards, reports, and integrations.
• Participate in functional design reviews and solution validation activities.
• Develop business test scenarios and test cases.
• Support SIT,...