The role is responsible for supporting the business relationship management (BRM) and demand management across CCIB group. The role is expected to improve quality of software delivery process by ensuring requirements are accurately capture, architecture designs and built and approved. The resource is expected to guide build process, plan and execute delivery of software products. The Senior BA will also support the business in achieving its strategic needs through reactive and proactive process and business improvement initiatives. The resource will also ensure compliance with quality standards (ISO20000, Project management, ITIL etc.)

The overall scope and responsibility of the role includes but not limited to