**Introduction**
The functional role of a Business Analyst (BA) is to help support the Product Owner in implementing the portal and conduct the necessary activities to ensure product fit which include:

1) Leading and supporting business requirements clarifications.

2) Creating and maintaining process maps and workflow maps.

3) Keeping documentation of project work.

4) Leading and supporting product validation and user acceptance tests.

5) Supporting training and briefings to users and stakeholders for product launches.

6) Monitoring product performance.
**Your role and responsibilities**
* Manage the business requirements and functional solution aspects of the project.
* Analyse the stakeholders’ needs to identify improvement opportunities.
* Design and implement solutions (e.g. process optimisation, process automation, digital solutions and systems) that deliver operational excellence and productivity savings.
* Work with th...