Note: this is an **Individual Contributor** role and a **hybrid** role

About the Role:
As a Business Analysis Manager, you will independently execute specialized tasks and support team projects to ensure quality outcomes. You will leverage your analytical expertise to drive significant business insights and process improvements, contributing to the achievement of strategic business goals.

Essential Duties:

**Drive the strategy, definition and design of complex new or upgraded platforms, processes or projects**

+ Leads others in designing initiatives, identifying tools/technology and/or re-engineering processes to improve customer experience, productivity, quality and efficiency within the business
+ Serve as an advisor to senior management, develop and maintain relationships with business owners, technical resources and internal teams
+ Act as the ‘Voice of the Customer’ for process re-engineering and technology initiatives
+ Leads th...