Enhance client satisfaction and drive operational success as an Operations Manager at Rentokil-Terminix in Burnaby, BC. Guide a team of pest control technicians towards exceptional service and sales targets.
In this key role, you are responsible for managing daily pest control operations and mentoring your team. Your leadership will foster improved client loyalty while ensuring adherence to service standards. Flexibility is necessary, as the role includes early morning and weekend shifts.
Key Responsibilities:
• Oversee operations of pest control staff to enhance service
• Provide leadership in service and client management
• Manage revenue and expenses to meet financial goals
• Assist technicians and support business development
• Track and submit operational reports regularly
Requirements:
• Management experience in customer service or pest control
• 3-5 years of relevant experience
• Strong training and coaching skills
• Excellent communication ab...