The Arch Expert (AE) is responsible for maximizing sales in the Benefit brand by engaging guests to determine their individual needs, assisting guests in the selection and purchase of merchandise and performing short services, including eyebrow/facial waxing and tinting. They represent the image, products, and culture of the brand to the Ulta Beauty guest and support the Experience Manager (EM) through a focus on performance (service/retail sales and in‑store events), people (guest service), and process (operating procedures and compliance standards). This position requires an active license in Esthetics or Cosmetology (as required by law), exceptional guest service, and the aptitude to learn and communicate product knowledge.
Performance
Meet or exceed Benefit brand sales and service goals, and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), omni‑channel, and retail shrink as set by Ulta Beauty.
Perfo...