Position Overview
Overview
Key Duties (Including but not limited to):
Update their insurance contracts upon brokers’ requests. For that you’ll be owner of a dedicated inbox and you’ll handle a high volume of brokers interactions. This requires to respect their SLA in order to insure a top satisfaction rateOwn the contracts recognition of the German and Austrian Sales teams. This ownership is key as it’s both a revenue-related and a cross-team topic. It’ll be your job to make sure the deals they close are easy to onboard by the CSM team post-signatureOffer premium onboarding for their top brokers to make sure that they have a frictionless post-sales journey.Qualifications required:
Business proficiency in written and spoken German and EnglishExperience required:
Background or experience in the insurance business is a must-haveExcellent communication, presentation, and interpersonal skills. P...