Summary

Job: Broker Operations Manager



Salary: £58,000



Location: HYBRID London/ home







Our client is a large Lloyds Broker looking for a Broker Operations Manager to join their expanding team. The purpose of the role is to complete all post bind activities for the broking teams in an operational capacity by ensuring efficient processes and practices are in place and are adhered to within a busy department. Also, to be overseeing the day to day running of the team and provide support to senior management through the strategic development of the team .



Main Duties:



* Effective day to day oversight of the team

* Hiring of new staff

* Daily oversight of workloads and effectively manage team trays to meet daily / weekly and monthly SLA's

* Resolution of internal or external complaints or esca...