Position:                Breakdown Controller
Location:               Halifax
Salary:                   £27,810
Shift:                      Monday-Friday 8.30am-5.00pm
Contract:               Permanent
Benefits:                Pension: 6% employer, 5% employee ,25 days holiday (plus statutory), Death in service 3x annual salary, Company sick pay scheme and free onsite parking 

Duties of the Breakdown Controller

• To take inbound calls from customers and deal with vehicle faults and breakdown / repair requests within the UK.
• Liaise with internal Mobile Service Engineers / third party repairers or assign to the following day, ensuring the customer is kept updated at all times.
• The breakdown controller will action customer repair and breakdown requests in a timely and cost effective manner.
• Effectively liaise with cu...